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Home »Help Center »About SurveilZone.com

About Us

 

Welcome and thanks for visiting SurveilZone.com where you will find thousands of products offered at incredible prices. SurveilZone.com is an online supplier of security cameras, videos surveillance systems, and CCTV equipments. We have been specialized in CCTV camera since 2008. We supply surveillance cameras and systems to individual homeowners, schools, warehouses, convenience stores, businesses of all sizes, as well as government institutions. We are a team of customer service and engineering staff, and we can help choose suitable products or design a system that will fit your needs and budget.

 

How does your Sourcing Team work?

 

Our sourcing team has 20 experienced colleagues, we have a solid relationship with factory and have experience and capability to select the most competitive CCTV cameras, which will then be qualified to be listed on our website. General procedures is as follows:

1. Visiting Factory Production.
2. Bargaining for wholesale quotation.
3. Undergoing Product Quality Control before shipments go to our warehouses in Hong Kong.

 

What do your Customer Service Representatives do?

 

Our customer service representatives are well trained with the knowledge of over 1000 products in our website. We invest a lot on training and expansion of our customer service team. We not only aim at answering enquiries about product and delivery problems, we would also help customers to look for products out of our selling list to fulfill your needs.

 

What do your Logistics Teams do?

 

Our logistics teams are located in Hong Kong. After receiving verified orders, they will carefully take items from shelves in designated warehouse. The item would then be packed carefully with bubble bags and the packages would be sent to assigned destinations by postal services.

 

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