• Sign in or Register.
    Sign in
    New Customer
    Register at Surveilzone, you can:
    * Checkout easily;
    * Gain points & coupons;
    * Track order status;
    * Get personlized recommendations.
  • Customer Service
    • Help Center -- For new customers

      Contains FAQs and basic service&website knowledge

    • My Orders -- For completed purchases

      Order cancellation/modification, order status, return merchandise authorization (RMA) and other order-related issues

    • Live Chat -- For prospective purchases

      Product enquiries, check product stock, payment issues, website errors and other purchase-related issues

Home »Help Center »Warranty & Return Policy

Warranty & Return Policy

Please test the products once receive, we won't take responsibility of any man-made damage, such as cut off pin connector, cut off edge.

1 year warranty

One year warranty
Free labor and free parts would be provided in 30 days after item received. More than 30 days, you can send it back to us for examination or repair, but you need to cover the shipping and handling fees.

7 days exchange or refund

30 days exchange or refund

Within 30 days after item received, if the item DOA or quitting working, you could send it back to us for FREE replacement or 100% refund. If the item can not meet your needs or you just lose interest in it, you can return it for exchange or refund, but you need to cover the shipping and handling fees.


If there is any damage to the product due to misuse, fall or smash, the warranty shall be void.

contact us

Contact us before returning
All returned items should be in the original packaging. If possible, please provide us with tracking number, specific reason for the returns, and your eBay ID. If NOT DOA item, defective item, wrong item or damage during shipment, return shipping should be paid by buyer.

Product Tags: A| B| C| D| E| F| G| H| I| J| K| L| M| N| O| P| Q| R| S| T| U| V| W| X| Y| Z| 0-9
Company Info
About SurveilZone.com
Why Choose Us
Location & Working Time
Customer Service
Contact Us
Track Your Order
Warranty & Return Policy
Payment & Shipping
Payment Methods
Shipping Guide
Locations We Ship To
Estimated Delivery Time
Tools & Resources
Privacy Policy
Download Center
Join Our Community
PayPal    westermunion.jpg    ups.jpg    dhl.jpg    FedEx.jpg    ems.jpg    tnt.jpg    hkpost.jpg   

© 2008-2017 www.surveilzone.com All rights reserved.